Cafe Casino’s Commitment

Enjoy stress-free service at Cafe.

Our commitment to you has always been to provide a relaxing and fun way to play a wide selection of online casino games. We’re strengthening that commitment even more in a number of ways.

No-hassle Withdrawals *

• We’ll make sure you get your funds with our 100% guaranteed receipt of withdrawal.
• If you’re using Bitcoin, you’ll get your funds even more quickly. They’ll arrive within 24 hours of your withdrawal request.

*All payments are subject to Cafe Casino’s Terms of Service and Transaction Processing Agreement

Safety First

• Your Cafe experience should be relaxing and stress-free, so we make sure to continually improve other security measures.
• This includes features such as reCaptcha and SMS Validation – extra ways to give you peace of mind.

Great Games on the Menu

• We will continue to add new and exciting games to our menu, on top of the hundreds games that are already available. There’s always something new to sink your teeth into.

Help is Always Available

• Our Help Center is committed to making your experience stress-free and enjoyable
• We offer support around the clock:
  • Live Chat – talk to Cafe Casino support online 24 hours a day
  • Email - we’ll respond within 48 hours
• Our Community Forum is also available 24/7 and offers plenty of help from fellow players. 
• With some of the best bonuses in the industry, we are committed to honoring our bonus terms so you receive your bonuses quickly and correctly.

Communicating Clearly

• If Cafe Casino’s site goes down unexpectedly, we will let you know within 60 minutes. 
• You’ll be compensated within 48 hours if we determine that you’ve been impacted financially. 
• For any planned maintenance to the Cafe Casino site, we will notify you through your account message inbox at least 24 hours ahead of time. 
• If we’re making changes to any existing programs, products or bonuses, we will let you know 7 days in advance, also through your Cafe Casino account messages.

Creating an enjoyable and relaxing online gaming experience for you is what we’re all about. We’re committed to giving you special service, every day. 

Thanks for being a part of Cafe Casino.